PAYMENT NOTES
Government Accommodation Tax & Rate Information
- Prices shown are per room per night unless otherwise stated and include local taxes.
- You will be asked to pay the extra tax fee imposed by the city. 0.50€ per room, per night, payable at check-in.
- Deposit 30%
Advance payment of 30% is required at the time of reservation.
General Payment
- Filoxenia “Kirki” Apartments online booking system supports verified secure payments by credit card with Visa, Master Card and Maestro.
- Credit card guarantee is required to secure your reservation. We reserve the right to pre-authorise credit cards prior to the guest’s arrival. Alternatively, you may prepay through bank deposit, 30% of the total amount.
- The name on the credit card used at check-in must be the primary name on the quest room reservation.
- Cash transactions at this property cannot exceed 500€ , due to national regulations. For further details, please contact us by phone, email, or contact form in the reservations section.
Check-in
- Check-in time 14:00.
- To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation.
- If you are planning to arrive later than the expected check-in time or have a flight delay, please contact the property in advance using the information on the booking confirmation for check-in instructions. (Call or email us)
Required at check-in
• Government-issued photo ID required
• Minimum check-in age is 18.
• Minimum Spring Break check-in age is 18.
Check-out
- Check out time 10:00.
- For Late check out guests can pay an additional cost of 25€ to remain in their room after check out time of 10:00 am depending on availability.
Children’s Policy
- Children of all ages are welcome.
- Children 0-2.99 years old stay free of charge when sharing with two full paying adults in the same room.
- Guests must contact the property in advance to reserve cribs/infant beds, free of charge.
- Children age 3 – 10,99 years old of age will be charged a rate 5€ per night (provided the child SHARES a bed with the parents).
- Children 11 and over will be charged the adult rate.
- Rollaway/ extra beds are not available.
Hotel Cancellation Policy
All cancellations must be in accordance with our
cancellation terms.
- Cancellations made within 7 days notice will incur a full refund.
- Cancellations made within 3 days notice will incur the charge of the first night.
- Cancellations made within 1-2 days notice will incur a cancellation charge of the 30% deposit.
- The charge of No Cancellation Notice (NO SHOW) will be 100% of the entire amount of the reservation. No Exceptions will be made.
General Policy
- Airport transfers and taxi service to and from the airport
to our facility can be made in advance at an additional
charge. Enquiries must be made in advance by emailing
or calling us. - Housekeeping will clean and tidy the apartments daily. Towels and sheets will be changed every third day.
We stand by our name and take our guest satisfaction very seriously. Any complaint or comment regarding your stay should immediately be brought to the attention of the front desk, so we can attempt to resolve it as quickly as possible. Your comfort is our priority!
Questions/Inquiries
*For questions or inquiries please contact us using the form below.
We will respond promptly. We are here to meet your every need
and make your stay a memorable one!
